A number of members have experienced difficulties accessing the system because they cannot see the member login button on the home page, which should appear as shown below.
Member Login Button
The button appears on every page of the AIG web site in the page header.
If you cannot see the button it is most likely due to the web site page being cached by your internet browser software, your company’s Internet server or your Internet service provider (ISP). Browser applications frequently cache pages or even parts of pages to make them appear to load faster, especially when the page is visited regularly. Network servers and ISP’s do this to minimise Internet traffic.
There are several ways of “flushing” the caches on systems between you and the AIG web site. Try these.
1. Hold down your left shift key while clicking the page refresh/reload icon with your mouse. You may need to do this several times.
2. Press Control-F5 several times.
3. Delete your browsing history (an option in your browser’s tools menu).
These should lead to the cached data being refreshed which will allow the Member Login button to appear.
If you have not received your login details, please contact AIG’s Executive Officer, Lynn Vigar.
2014-15 membership renewals have been prepared and emailed to members today (25/6/14). This renewal advice gives instructions on how to pay.
If you haven’t received your renewal notice, you can still pay through your member portal.
The Renew Membership button can be seen in the Subscription tab and various options will be available to you.
